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November 9-11, 2025
Renaissance Providence Downtown HotelProvidence, RI

2025 Schedule

Behind the Scenes: A Day in the Life of an Operations Manager

Anthony Lambatos  (CEO, Leading Caterers of America)
Location: Haydn
Date: Monday, November 10
Time: 3:50 pm - 5:00 pm
Track: Management Operations Group (MOG)
Vault Recording: TBD

What does it really take to lead a successful Ops team? In this panel, five LCA companies pull back the curtain on how they organize their operations departments, coach and empower their teams, and define success. Through real-world examples, you’ll learn how these leaders manage competing priorities, develop people, and build cultures of accountability and support, broken into five practical "buckets" you can apply to your own team.