Leading Caterers of America Executive Summit is part of the Informa Connect Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

November 8-10, 2026
Hilton New Orleans Riverside HotelNew Orleans, LA

2026 Schedule

Getting Out of Your Own Way: Senior Structures That Scale

Jerin Dunham  (Owner, Partner & COO, DelightMore, Events to Remember)
Location: Chart A-B-C
Date: Monday, November 9
Time: 2:30 pm - 3:30 pm
Track: Principals Network Group (PNG)
Vault Recording: TBD

Merging two catering companies grew the revenue. It didn't grow the leadership. This session is an unvarnished look at the senior structure that finally scaled, the manager who had to go, and how to spot the seat that's holding your company back. We’ll look at organizational structure, delegation, accountability, cross-functional training, involving senior management in strategic planning, and keeping them engaged. Session takeaways include:
- Why your most productive senior leader can still be your most expensive one
- How to tell a coaching problem from a structure problem from an exit
- What changes in hiring when mindset outranks resume