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November 8-10, 2026
Hilton New Orleans Riverside HotelNew Orleans, LA

2026 Schedule

KPIs and Financial Benchmarks for High Performance: Identify and Manage What You Measure

Andrew Gerstel  (Founder & Principal, Gerstel Advisory)
Warren Dietel  (Owner & CEO, Puff ’n Stuff Events & Catering)
Location: Chart A-B-C
Date: Tuesday, November 10
Time: 10:50 am - 12:00 pm
Track: Principals Network Group (PNG), Financial Insight Group (FIG)
Vault Recording: TBD

Building a practical performance-management system is essential to accelerate revenue, strengthen profitability, and improve accountability. This session will share industry insights and best practices for establishing meaningful KPIs across every department, and focus on identifying benchmarks to improve financial insights, drive behavior, assign accountability, and ultimately improve profitability. By focusing on event contribution and separating the economics of every revenue center, finance teams and owners can ensure maximum revenue and bottom-line growth. We’ll discuss practical target ranges for each benchmark and learn tactics to build effective management tools. With a clear framework, employee buy-in, and well-defined expectations, your organization can move beyond reactive decision-making and adopt a proactive, data-driven approach to performance