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November 8-10, 2026
Hilton New Orleans Riverside HotelNew Orleans, LA

2026 Schedule

Sustainability: How It Paid Off for My Company and Clients

Jeffrey Miller  (Founder and CEO, Jeffrey A. Miller Hospitality Group)
Jeff Ware  (Chief Operating Officer, Catering by Michaels)
Location: Chart A-B-C
Date: Tuesday, November 10
Time: 3:30 pm - 4:15 pm
Track: General Session (All)
Vault Recording: TBD

Sustainability is much more than a buzzword or a checkbox on a form. Jeffrey Miller and his team at Jeffrey A. Miller Hospitality Group (JAM), and Jeff Ware and his team at Catering by Michaels (CBM) have tangible experience with integrating sustainable practices into their business operations. This session explores how eco-conscious strategies can drive profitability, enhance brand reputation, and foster stronger client relationships. JAM and CBM have turned sustainability into a competitive advantage – from reducing waste stream volume and costs to attracting mission-focused and cause-oriented customers. See how environmentally responsible practices can create shared value and long-term partnerships.